June 2023 - October 2024 | Accenture
description
Pre-owned car buying and selling platform that connects sellers and buyers through a secure negotiation process.
Pre-owned car buying and selling platform that connects sellers and buyers through a secure negotiation process.
goal
Generate a fluid, simple and easy experience for the users, taking care of physical and financial integrity of people, mitigating all the risks associated with the car buying and selling process in Mexico.
Generate a fluid, simple and easy experience for the users, taking care of physical and financial integrity of people, mitigating all the risks associated with the car buying and selling process in Mexico.
challenge
Align expectations of stakeholders in order to design the best platform experience.
Align expectations of stakeholders in order to design the best platform experience.
As part of my work at Accenture, I am subject to strict confidentiality and non-disclosure obligations. The projects presented here have been carefully sanitized to remove any sensitive or proprietary information and have been modified solely for the purpose of showcasing my design capabilities.
Process
Value proposition definition
Benchmark and mystery shopping
Journey map of experience
Low, medium and high fidelity wireframes
Prototyping
Interviews with users
Validation sessions
